Guide to Claim AIA Windscreen Insurance
A Simple Guide for an AIA Windscreen Insurance Claim
Having a cracked or chipped windscreen can be more than just unsightly — it can affect your visibility and safety on the road. If you're insured with AIA and have added windscreen coverage to your policy, you have the option for AIA windscreen insurance claim and get professional repair or replacement without bearing the full cost yourself. Knowing how the process works can help you address the damage quickly.
Under AIA's Private Car policy, windscreen and glass‑window damages are generally not covered by default. To enjoy benefit for broken glass, you must have opted for the additional "windscreen cover" add‑on. This extension helps preserve your No Claim Discount (NCD), meaning filing a windscreen claim won't necessarily penalise your premium history.
When damage hits — a stray rock on the highway, road debris, or any impact causing a crack or chip — here's when AIA's windscreen insurance becomes useful. If you've got a valid add‑on, you can submit a claim instead of paying out of pocket. The successful claim will cover glass repair or replacement, depending on the extent of the damage.
At this stage, a trusted provider like Brother Windscreen becomes invaluable. We are experienced technicians specializing in car glass repair and replacement, and we serve a wide area covering Klang Valley, Negeri Sembilan, and Malacca. Brother Windscreen accepts insurance‑panel claims and guides you through the claim paperwork, helping make the process smooth and hassle‑free.
What You Need to Claim — Documents, Process, and What to Expect
Before you approach your insurer or a panel workshop, gather the required documents. Typically, you'll need a copy of your insurance policy or cover note, vehicle registration card (grant), your identification card (IC), and your driving licence. For corporate vehicles, additional documentation such as company registration and company‑chop may be required. Brother Windscreen lists exactly these as necessary to streamline the insurance claim process.
Once documents are ready, you can bring your vehicle to an approved panel workshop — ideally one recognised by AIA. Using a panel workshop helps avoid reimbursement hassles or upfront payments, because the workshop can handle the insurance claim directly.
At Brother Windscreen, the team will inspect the windscreen, assess whether a repair or full replacement is needed, and then proceed accordingly. Their skilled technicians have specialist training to deliver quality repair work or glass fitting.
If the AIA windscreen insurance is approved and the glass is replaced, you are typically not required to pay anything at the time — the insurer settles the cost with the workshop directly. Replacement jobs often come with warranties (e.g. against leakage), offering peace of mind after installation.
Once done, you can return to driving safely with a clear, intact windscreen.
Why Choose Professional Service & AIA‑Supported Workshops
Choosing a recognised AIA panel workshop like Brother Windscreen ensures safe, high-quality repairs and a smooth insurance claim process. Driving away with a properly sealed windscreen helps preserve visibility, vehicle integrity, and your insurance history.
Frequently Asked Questions (FAQs) about AIA Windscreen Insurance Claim
1. Does AIA's standard car insurance include free windscreen coverage?
No. Windscreen and glass coverage is usually an optional add-on. Without it, windscreen damage won't be covered by default under AIA's private car policy.
2. Will claiming windscreen damage affect my No Claim Discount (NCD)?
If you have the windscreen cover add-on, a windscreen claim generally does not affect your NCD.
3. If my windscreen is cracked, will AIA cover repair, or is it only replacement?
Both repair and replacement may be covered, depending on the extent of damage and policy terms. You should check with your insurer or workshop for what's permitted.
4. After windscreen replacement, is there a warranty on workmanship or leak prevention?
Yes. For example, Brother Windscreen provides warranty against water leakage for replacement windscreens.
Brother Windscreen offers comprehensive windscreen repair and replacement services with insurance panel support. If you need to claim your AIA windscreen insurance, contact us for professional assistance.